How can one review something when you never received it? It's been 1 month and without product but Hermetica gladly took my money the first day. Took 4 emails until someone decided to email me back. Not very impressive if you ask me. I would give 0 stars if that was an option
Thank you for your review and for taking time to share with us your feedback.
We are truly sorry about the delivery issue that you faced. We would like to reassure you that this problem is not common at Hermetica Paris, and does not represent our attention to details and care with which we treat each order, from the preparation to delivery stage. We deply apologize for all the inconvenience this situation caused you.
A replacement order was shipped to you after the investigation with the carrier concluded. We hope you enjoy wearing Hermetica Paris perfumes, and will continue discovering further our fragrances. We will always be happy to see you in our online store.
We wish you a wonderful day!
Hermetica Paris / Customer Service
For each purchase of perfume we plant a tree
We ship internationally safely
A free sample of the perfume you ordered
A beautiful gift box delivered with each perfume
A sample of Source offered for any order of a perfume